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Understanding Voice over IP

 Course Description
    Course Outline/Details

The Understanding Voice over IP course provides students with an understanding of another of the hot topics in communications today: using packet networks to support voice telephony. Understanding Voice over IP is designed to introduce and explain the fundamental concepts associated with transport to speech via packet networks. This allows organizations to assess the value and risks of migrating voice services to either the Internet Protocol (IP) or another packet-based protocol.

ADDITIONAL SOFTWARE OR HARDWARE REQIREMENTS:

  • Pentium 233 or equivalent computer, with a minimum of 32 MB (48 MB recommended with NT) of memory running Windows(R) 95, 98, 2000, or Windows NT(R) 4.0.
  • Internet Explorer 5.0 or greater, Netscape Communicator (Navigator) 4.75 or greater (version 6.0 excluded).
  • Minimum resolution of 800 x 600 with 256 colors (1024 x 768 with 64K or high color recommended).
  • 16-bit sound card with speakers.
  • A minimum of 56K internet connection.
  • Windows MediaPlayer and/or Macromedia Flash 5.0 are required to use this product.
  • Course length: 16 hours


  • Course ID:
    WRA-2200-90
    Subscription Duration:
    90 days
    Price:
    $US  395.00
    How to Enroll
       
     Languages Offered Back To Top

    This course is currently available in English only.

     
     Who Can Benefit Back To Top

    Students who can benefit from this course are those who will be affected by the migration toward VoIP, including marketing, sales, network developers, planners, service providers, and hardware developers.

     
     Prerequisites Back To Top

    To succeed fully in this course, students should be able to:

  • Display a basic understanding of voice and data communications
  • Display knowledge or the equivalent of TRA-100: Understanding the Basics of Communications Networks course
  •  
     Skills Gained Back To Top

    Upon completion of this course, you should be able to:
  • Become familiar with protocols that support VoIP calls and will see how IP works with the Public Switched Telephone Network (PSTN)
  • Learn about gateways and their capabilities, how phone calls are made over VoIP networks, and how VoIP is used in private networks
  • Examine some of the challenges VoIP faces in today's networks so you'll have a good understanding of its capabilities
  •  
     Related Courses Back To Top

  • Before: TRA-100: Understanding the Basics of Communications Networks
  • Before: WRA-2350: Understanding ATM
  • Before: WRA-2050: Understanding SS7 for IN, Wireless, and VoIP
  • After: WRA-3000: Understanding Advanced ATM
  • After: TRA-325: Understanding Multiprotocol Label Switching
  • After: TRA-280: Understanding Voice over ATM
  •  
         Course Content Back To Top



    Module 1: Course Introduction and Overview

  • Voice and Fax over IP
  • Why the Interest Now?
  • Draft Definitions
  • Course Objectives and Outlines


  • Module 2: Voice over Internet Protocol (VoIP) Applications and Services
  • A Brief History
  • Voice over IP
  • Internet Telephony
  • Service Providers
  • Private VolP Networks
  • Carrier Scenarios
  • New Service Examples
  • Voice over Frame Relay and ATM
  • Some Issues


  • Module 3: Internet Protocol (IP)
  • Some Transmission Control Protocol/Internet Protocol (TCP/IP) Definitions
  • IP Addressing and Routing
  • Transmission Control Protocol (TCP)
  • User Datagram Protocol (UDP)
  • Support of Real-Time Services
  • Resource Reservation Protocol (RSVP)
  • Differentiated Services (DiffServ)
  • Real-time Transport Protocol (RTP)
  • RTP Control Protocol (RTCP)


  • Module 4: Protocols for VolP Call Control
  • H.323 Functions and Components
  • H.323 Messages and Procedures
  • Issues and Other Standards


  • Module 5: The Public Switched Telephone Network (PSTN) and VolP Interworking
  • PSTN Overview
  • Broadband Access Alternatives
  • Network Architectures
  • Signaling System Number 7 (SS7)
  • VolP-to-PSTN Interconnection
  • User Side
  • Network Side


  • Module 6: Basics of Voice Coding, Fax, and Delay
  • Speech Coding and Compression
  • Waveform Coding
  • Linear Predictive Coding
  • Impact of Delay
  • FAX over IP (FoIP)


  • Module 7: Pulling it All Together Building a Network and Making a Call
  • General Business / Service Questions
  • Building a VoIP Network
  • Network Equipment
  • Network Transport Option
  • Making a Call
  • Call Setup
  • Voice Transmission
  •