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Knowledge Management - An Overview

 Course Description
    Course Outline/Details

The Knowledge Management - An Overview course provides students with a common conceptual framework and practical guidelines for participating, implementing and/or managing a knowledge management initiative. The course presents the five elements of the knowledge management framework: measuring the business value, involving people, leveraging knowledge and relevant content, applying technology and implementing processes to support your knowledge management initiative. The course also contains a self assessment option to help you evaluate your readiness for implementing the knowledge management system to support your business objectives.

  • Course length: 8-10 hours


  • Course ID:
    WCS-100-365
    Subscription Duration:
    365 days
    Price:
    $US  300.00
    How to Enroll
       
     Languages Offered Back To Top

    This course is currently available in English only.

     
     Who Can Benefit Back To Top

  • Executives: People concerned with strategic knowledge and business objectives
  • Producers or experts: People responsible for providing content to meet user's needs
  • Consumers or end users: People who will act on the knowledge
  • Brokers or knowledge managers: People who facilitate information flow and provide tools and methods for distribution of knowledge
  • Program managers: People responsible for implementing the initiative, designing, planning and scheduling rollouts
  •  
     Skills Gained Back To Top

    Upon completion of this course, you should be able to:
  • Describe knowledge management as a system of related parts
  • Measure the value of knowledge management from a business perspective
  • Organize and motivate people to participate in a knowledge management initiative
  • Leverage knowledge and relevant content
  • Apply the appropriate technology
  • Implement processes to support your knowledge management initiative
  •